Privacy Policy

1. Introduction

BDF Floors("we," "us," or "our") operates this website (the "Site"). This Privacy Policy describes how we collect, use, and protect information gathered through the Site. This policy applies solely to information collected by this website and does not apply to information collected offline or through other channels.

2. Information We Collect

We collect two types of information:

Information You Provide Voluntarily

When you submit an estimate request form on our Site, we may collect personal information including your name, phone number, email address, and details about your flooring project. Submitting this information is entirely voluntary.

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information including your IP address, browser type, pages visited, and referring URLs. This data is collected via cookies and analytics tools and used in aggregate, anonymized form to understand how visitors use our Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule and coordinate flooring projects
• Send project updates and follow-up communications
• Improve our website content and user experience
• Analyze traffic patterns and Site performance

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies & Tracking

Our Site uses cookies to support analytics and website functionality. Third-party services we use (see Section 5) may also set their own cookies when you visit our Site. You may disable cookies through your browser settings at any time; doing so may affect certain features on our Site.

5. Third-Party Services

Our Site uses the following third-party services, each governed by their own privacy policies:

• Google Tag Manager — tag management system used to deploy analytics and tracking scripts.
• Zapier — automation platform that routes estimate-request submissions to our internal notification and record-keeping systems.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. No method of transmission over the internet is 100% secure. For highly sensitive matters, contact us directly by phone at (848) 667-0601.

7. Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at:

• Email: info@bdffloors.com
• Phone: (848) 667-0601

We will respond to all verifiable access or deletion requests within a reasonable timeframe.

8. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated date at the top.

10. Contact Us